Verizon Treo 755p Long-Term Review

Time sure goes by fast, it’s approaching a year since I got my Verizon Treo 755p in December of 2007! As the title said, this is a long-term review of the device, so it will start off with my initial review (which I had only posted in the forum), and end with my experiences and observations during the past ten months.

Initial Review: December 23, 2007

It’s been a long wait, but it’s finally here! The Verizon Palm Treo 755p was released on December 17, 2007! Waiting half a year for this Treo certainly has been worth it! Read on for more details.

Pricing and Ordering
As of right now, the 755p is available for a full retail price of $579.99 and $449.99 with a two year contract, minus a $100 advanced device discount, and minus a $50 mail-in rebate. That brings the price down to $299.99 or less if you have a New Every Two discount. Naturally, I ordered it on the day it came out. I purchased it from telesales, and it was shipped out the next day using FedEx 2Day service.

In The Box
Included in the box are: the Treo, battery, battery cover, stylus, home charger, USB cable, headset, screen protector, and documentation. The headset, much to my surprise, is stereo and can be used to play music, and the HotSync cable has a more compact data-only connector. The screen protector is a sample of Palm’s universal screen protector, which you have to trim to the Treo’s screen size by following the pattern on the back.

Hardware
Unlike previous Treos, the 755p has a rubberized surface and an internal antenna. It does not slide off tables and desks easily, and is quite comfortable to hold. The Verizon 755p is only available in the exclusive “Azure Green” color, which is a nice dark teal-like color. Signal strength seems to be just as good as the 700p, however, there has been a moment or two that I’ve had no service. So far, there have been no dropped calls. The 755p’s battery is smaller (1600mAh) than the 700p/650’s, and battery life is a slightly shorter.

The 5-way navigator isn’t backlit anymore, however, the screen is much whiter than my 650’s. When I used my Treo for the first time in the dark, I noticed a lot of light leaking out from below the LCD. The three major spots are the spaces between the green/red buttons and the 5-way, and between the 5-way and the keyboard.

Top:
Of course, the 755p still sports the famous ringer switch! The switch is a bit flatter and slightly stiffer (it won’t move at all if I don’t use my nails, which I suppose is helpful to prevent accidental toggling). A nice feature carried over from the 700p is the vibrate pulse when it is switched to silent.

Bottom:
The 2.5mm headset jack, multi-connector, and microphone are mostly unchanged. The headset jack is quite tight, and the microphone opening is just a hole. The device slopes down at the bottom, making it seem thinner when viewed from the bottom.

Left Side:
Still the volume rocker and side button.

Right Side:
The IR port has been moved to the side (which becomes a problem for those like me who use remote control software), along with the expansion card slot. The miniSD slot has a cover, which fits snugly into the side of the device and prevents the card from falling out or being accidentally ejected.

Back:
The camera, mirror, and speaker have been repositioned so that the camera lens is lower than that of previous models. This new design looks neater, however, getting used to not placing your fingers right on top of the camera lens may take some time. My index finger naturally rests right on top of the lens! The stylus, which is plastic on the top and metal on the bottom, is not as flimsy as it seems. It clicks into position, which lets you know what it is all the way in.

Camera
Like the 700p, the 755p also has a 1.3MP camera that takes pictures in 1280×1024 resolution. The 755p has the best camera of the Treo line, however, its performance in inadequate lighting is still not very good. Pictures taken in low lighting and close-ups are a bit grainy, but it is a major improvement if you’re using a 650.

Here’s a comparison of the Treo 700p vs. Treo 755p. The pictures were taken at the same location, just half a year apart.

Treo 700p

Treo 700p

Treo 755p

Treo 755p



Software
In the ROM are the standard apps, plus Downloads, Google Maps, and Wireless Sync. The software is mostly unchanged, so I won’t go into much detail about it. Exclusive to the Verizon version of the 755p is the Treo Voice Dialing software by VoiceSignal, which is available as a free download from MyPalm.com. The 755p is much more responsive than the 700p when it comes to resource-hogging applications (such as games, music, and navigation software), and I have not noticed any of the 700p’s major problems.

Conclusion
Even though there are still places in which Palm could improve, the 755p certainly is a step in the right direction, and I am quite satisfied with upgrading my 650 to the 755p (after trying out the 700p for 30 days). The 755p would make a great upgrade for any Treo user, especially if you are using a 600, 650, or even a 700p.

Pros

  • new form factor, rubberized surface
  • slightly better camera
  • miniSD card cover
  • better voice quality, less background noise
  • Treo Voice Dialing software by VoiceSignal is included for FREE

Cons

  • backlight leaking in several spots, including from the translucent LCD bezel
  • durability of the rubberized surface is questionable
  • battery life shorter than 650/700p
  • battery is a bit difficult to remove…a groove on the battery would be nice

Ten Months Later: October 10, 2008

Two battery covers and one firmware update later, I’m happy to say that my Treo 755p is still going strong and looking like new. So yes, the pictures of the device in this section were taken in October 2008!

Hardware
Having seen newer devices such as the Centro, 800w, and Pro, I have to admit that in my opinion, the 755p’s form factor is still the best. Even though it is on the thick side, the familiar “smile” QWERTY keyboard is one of the most important aspects, and selling points, of the device. About half of this review was written on the device itself, and it was both comfortable and trouble-free. Unfortunately, the recently released Treo Pro has the Centro-styled keyboard and a glossy finish.

Now, onto the device itself. Two of the cons from my initial review had been disproven through daily use of the device. First off, the rubberized surface. I was wary of rubberized surfaces because I had used a couple IBM (now Lenovo) ThinkPads before. In fact, the battery cover that came with my device had a corner where the black plastic underneath was showing. It was probably a manufacturing defect, so I got a replacement battery cover. However, the replacement battery cover was bulging near the release button, so I went back and got another one. But since then, the rubberized surface hasn’t had any problems. The device still looks like new!

The second issue was battery life. The battery is a bit smaller than the 650/700’s, but it had a relatively similar battery life compared to my 650 and 700p – two to three days. Occasionally, I would get four or even six days.

Software
The Verizon Treo 755p was pretty stable from day one. I have tested numerous amounts of beta software on it, and the device is still very responsive and crash-free. Version 1.08 of the firmware was released in July that “improves the phone application, stability and device usability,” but I wasn’t experiencing problems before, or after, the update.

Accessories
Because Verizon released the 755p so close to the Christmas shopping season, I was able to find good deals on Palm accessories. I purchased two spare batteries, a battery charger, a USB charging cable, a pack of stylus pens, and some of Palm’s anti-glare screen protectors. I was pleased to see that the Palm cradle that I had gotten for my 650 worked with the 755p and its batteries. Because I rotate batteries, all of my batteries are still holding charge well.

The Palm anti-glare static cling screen protector is quite durable. Even after many hours of playing pool, Insaniquarium, and Bejeweled, it still looks like new. There are no scratches, worn-out spots, or peeling. I accidentally bent a corner when adjusting it, so there’s a small bubble in the lower right-hand corner. I wouldn’t hesitate to recommend it (or the crystal clear one) to fellow Treo users.

Conclusion
While it was unfortunate that Verizon decided to discontinue the 755p ahead of its time, it is still an excellent device in my mind. When it comes to Palm OS Treos, the 755p will still be the device of choice for business or power users on a CDMA network.

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10 Responses to “Verizon Treo 755p Long-Term Review”

  1. i have the 755p for about 7 months now. I really like this phone. I came across a program that seems to let me use this phone as a secrerity camera from home. Does anyone know where i can find that software?

  2. I am 755p owner, I love my Treo sooo much. I am hoping to move to the new Treo’s that are being offered but I know how stupid verizon can be so I won’t even get my hopes up ab out that. I’ll be happy to tell any one to get my phone!! Smoochies!

  3. Treo phones are fantastic. My Treo 700p has given me almost one year of trouble free use

  4. I find it amazing that anyone can get 2-3 days of battery life under normal usage of the Treo. I get 1-2 days max. I have charged and discharged, also bought the Seido extended 2200m battery and it only lasts 2 days at most. I don’t know what I’m doing wrong.

    I love the 755p though, battery stinks.

  5. I have had my Treo 700p for just over two years and wouldn’t take any other kind of phone. It is my business phone and allows me to work on files with an extended keyboard. I love it! It is much easier than carrying a laptop around with me!

  6. Well its been a year with out Palm and boy and am I happy. Palm seems to be stuck in the 19th century when it comes to OS technology and the battery life is less than stellar especially when data is running all day with emails, rss feeds, and websurfing. Palm does not appreciate its loyal fan base and continues to take treo users for granted. When was the last time they did anything good for its customers besides releasing a new phone that does nothing new except have a new hardware set up that is still mediocre when compared to the competition.

    I apologize for those of you who still have to put up with the executives at palm who fatten there wallets while still doing nothing to make there phones good again. I hope they get bought up by a decent company that has executives that actually care about its loyal fan base.

    Jeeezzz come on Palm get with the program and I promise you that I will go with palm again. I loved your phones one but your competition got the best of you.

  7. Like most of you, I’ve had the 755p for about a year and I absolutely love it! For business and personal use, there’s just no equal. I’ve had the usual problems with it restarting sometimes but nothing like I experienced with my first two phones (this is my third 755p - thank goodness for insurance! The first was refurbished replacement for my 750 from Sprint - bad idea - and the second had software issues. After the first one, Sprint used brand new ones, straight out of the box, as replacements). To me, the Treo is like a temperamental child - it has its moments but it’s a joy to be around for the most part. My Sprint rep tried to get me to “upgrade” to a Blackberry but no dice! Still, I must admit when a coworker showed me her new Blackberry Storm, a significant improvement over their usual offerings, I did rush off to the Palm site to see what they had new to offer. Unfortunately, not much. Although the majority of Treo owners have Palm-based products, the newest 3G phone, the Treo Pro, is Windows-based - a move I am absolutely not interested in making (if I want to work with Windows, I go to my laptop or my PC. I’ve been a Palm user since my first Clie back in…well, a while ago and I’m not interested in changing now.).

    I think I have to agree with “Carbine68″ in that Palm management seems to have little regard for the loyalty we Treo owners, particularly those who stay with Palm OS - have for their product. When they decide to give us our own 3G phone with a better camera, I’ll be waiting.

  8. Name a better phone than the Treo. It’s rock solid stable, has thousands of great third party apps, is inexpensive, and ridiculously durable. I love my 700p, and at $150 for a new one from ebay, I’ll continue to use them.

  9. I made the mistake of upgrading to the 800w from the 755p. I love the Treo and wouldn’t even consider another phone. I have to say that when I had my 755p I had no problems, the phone was great. I upgraded because my company made me and I don’t like the windows mobile at all. 755p did everything better with no problems. I can say I regret having to upgrade. I would take the 755p over the 800w anytime.

  10. Just got my slightly used 755p from ebay, $120. It’s like new and works great. Updgraded from my 650 which has been a loyal friend. Suggest you get the factory install CD which could save you hours of install/sync issues. I was able to use all of my third party apps and all of my data transferred. I can just pick up where I left off with the 650…seamlessly. I was excited about the blackberry storm, but quickly lost interest after trying the store model.

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